Amazon Account / Store Manager (E-Commerce)

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Amazon Account / Store Manager (E-Commerce)

Kramer is a global leader and pioneer in the audio-visual industry, delivering award-winning hardware, software, and cloud-based solutions that power creativity, collaboration, and engagement.

Our technologies are trusted by enterprise companies, educational institutions, governments, and military organizations in more than 100 countries across six continents. From advanced AV signal management to cloud-based collaboration and control platforms, we create immersive experiences that are more engaging, inclusive, and connected than ever before.

The Role

We are looking for an Amazon Account / Store Manager to lead the daily operations and long-term growth of our Amazon marketplace business. This role is ideal for someone with hands-on experience in Amazon Seller Central or Vendor Central, strong analytical and creative skills, and the ability to drive sales while ensuring compliance. Experience in consumer electronics or related sectors is a strong advantage.

Key Responsibilities

  • Account Management: Manage daily operations of Amazon Seller/Vendor accounts, ensuring accuracy, optimization, and compliance of all product listings.
  • Product Optimization: Develop and update titles, descriptions, bullet points, A+ content, and imagery to maximize conversion.
  • Advertising & Promotions: Plan and manage Amazon PPC campaigns, coupons, deals, and promotions to increase visibility and sales.
  • Inventory & Logistics: Monitor stock levels, coordinate with warehouses/3PLs, and ensure product availability.
  • Performance Tracking: Analyze KPIs (sales, ACOS, ROAS, rankings, reviews), prepare reports, and recommend improvements.
  • Customer Experience: Oversee reviews, ratings, and feedback while resolving customer issues promptly.
  • Competitive Analysis: Research competitors, pricing trends, and category performance to inform strategy.
  • E-Commerce Support: Contribute to online sales growth across other digital channels where Kramer products are sold.

Qualifications

  • Bachelor's degree in Marketing, Business, E-Commerce, or related field (preferred).
  • 13 years of experience managing Amazon accounts or e-commerce marketplaces.
  • Strong knowledge of Amazon Seller Central (Vendor Central is a plus).
  • Proven experience managing Amazon PPC/advertising campaigns.
  • Proficiency in Excel and data analysis (mandatory).
  • Familiarity with consumer electronics (preferred).
  • Excellent organizational, communication, and problem-solving skills.
  • Ability to work independently and manage multiple priorities.
  • Strong drive and motivation to succeed.

What We Offer

  • Competitive salary and performance-based bonuses.
  • Growth opportunities into broader sales roles within Kramer.
  • A collaborative and entrepreneurial team environment.
  • Exposure to cutting-edge consumer electronics products.
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