Vendor Management & Procurement Administrator

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OverviewIG Group, Johannesburg, Gauteng, South AfricaVendor Management & Procurement AdministratorJob DescriptionSo, who are we?

IG Group is a publicly-traded FTSE FinTech company delivering platforms for trading stocks & shares, leveraged products, Futures & Options and Crypto.

We operate globally with offices in 18 countries and products in 16 regions.

We value autonomy and seek people who want to move fast, ship better product, and grow our user base.

We work in cross-functional teams and focus on increasing the number of active clients to drive sustainable growth.

This dynamic role requires you to manage and prioritise workload to meet deadlines, build strong stakeholder relationships, and communicate effectively across the business.

You will act as an ambassador for change, demonstrate agility, and apply practical problem-solving skills with excellent attention to detail.Key ResponsibilitiesManage business-as-usual (BAU) vendor management volumes, focusing on medium, high, and business-critical impact vendors.Lead end-to-end onboarding of vendors, including risk assessment and collaboration with subject matter experts (SMEs) such as Infosec, legal, compliance, etc.Support the improvement of third-party risk management (TPRM) tools, processes, and frameworks to align with regulatory requirements and mitigate risk.Champion, socialise and collaborate with SME / Risk Owners on the implementation of TPRM frameworks and methodologies as part of BAU.Establish and maintain comprehensive outsourcing registers and risk registers to track third-party relationships and associated risks.Lead change management initiatives related to Vendor Management Policy updates and regulatory updates.Take ownership of complex vendor onboarding requests and monitor business-critical and outsourced vendors to ensure regulatory compliance.Maintain accuracy and quality of data in the Vendor Master Database; streamline master data maintenance processes and follow up with stakeholders to address bottlenecks in the onboarding cycle.Oversee and assist with vendor due diligence and pre-qualification processes as part of GRC (Governance, Risk, Compliance) procedures.Manage requests in the vendor management mailbox and maintain SLAs and CSI scores via a tracking dashboard.Respond to vendor management enquiries within the agreed SLA.Support Supplier Relationship Management with compliance data, reports, and Quarterly Business Reviews.Initiate and lead communications, workshops, and training for stakeholders on the Vendor Management Policy and related procedures where gaps exist.Lead Third-Party Vendor communications and establish feedback mechanisms and forums for smooth operations.Maintain a single point of contact for Third-Party Vendor escalations to resolve issues and optimise client satisfaction.Respond to audit queries (internal / external) on vendor management topics and support implementation of audit recommendations.Review contracts / legal agreements for low-risk / value spend under GBP K.Collate contracts and other supplier artifacts (order forms, quotes, etc.) in line with records management policy.Collaborate with VM&P analysts and managers to provide reporting on outsourcing registers, vendor management processes, KPIs, SLAs, and remediation tracking.Process and Technology Optimisation – participate in process improvement initiatives and be open to AI-related involvement.Contribute to onboarding and due diligence improvements (TPRM tools) in Aravo and related systems to align with regulatory requirements and mitigate risk.Identify opportunities to enhance and automate P2P workflows using ERP systems (SAP, Aravo, ServiceNow).

Leverage AI-powered analytics tools for vendor risk monitoring, predictive insights, and process automation.Conduct regular audits of vendor management processes to ensure compliance and data integrity, including correct application of BIR and spend categories.Assist in reviewing the Risk and Control Self-Assessment (RCSA) and in improving vendor management controls.Required Experience & SkillsExperience working with third-party vendors in procurement or vendor management roles.Background in financial services or other regulated industries.Knowledge of vendor lifecycle management and procure-to-pay processes.Ability to operate as a specialist, taking full ownership of complex vendor requests.Understanding of global vendor management regulations and risk assessment.Effective communication and stakeholder management skills.Skilled in dispute resolution and escalation management.Agile, flexible, and able to respond to demanding business needs.Continuous improvement mindset with ability to challenge existing processes.Excellent attention to detail and practical problem-solving ability.Experience with regulatory frameworks such as DORA is highly desirable.Understanding of MAS Outsourcing Guidelines or other financial service regulations is an advantage.Working understanding of AML, PEP, Dun & Bradstreet reports, and sanctions screening processes.Ability to adapt quickly and deliver at pace.How We WorkWe follow a hybrid model with three days in the office to balance collaboration and connection.

Our approach emphasizes five core behaviours : Lead and Inspire : Build trust, alignment, and enthusiasmThink Big : Focus on high-impact problemsChampion the client : Prioritise client needsDeliver at pace : Drive fast, sustainable growthRaise the bar : Take ownership, be accountable, and share feedbackThe PerksYour growth fuels our success.

Benefits include tailored development programs, mentoring, clear career progression, committees, sports and social clubs, extra volunteering time off, and more.What You'll GetThe following benefits are available in this role : Flexible and hybrid working hoursPerformance-related bonuses30 days annual leaveAn additional day off on your birthdayTwo days off for volunteering per yearCareer-focused training (in-class and online), including unlimited LinkedIn LearningContribution toward gym membership and moreJoin us for this exciting journey.

Apply now!

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